Privacy Policy

What this policy covers

This policy applies to the website for Water Filtration Duncanville, a water filtration company serving homeowners in Duncanville, TX and nearby communities. The site is informational. It explains our services, such as water testing and under-sink reverse osmosis, and gives you a phone number. There are no accounts, no online payments and no forms to fill out.

What the site records when you visit

Like most websites, ours runs on a server that keeps ordinary logs. A log entry typically notes your IP address, browser type, the page you requested, the time of the request and the page that sent you here. We use these records to keep the site working, spot errors and see which pages people find useful.

We do not use these logs to build a profile of you, and we do not try to match a visit to a specific person.

Cookies and basic analytics

The site may set a small number of cookies for basic analytics. These count visits and show general patterns, such as which service pages get read most or whether visitors arrive on a phone or a computer. You can block or delete cookies in your browser settings, and the site will still work normally.

What you share when you call

The phone is the only way to reach us, and our number is (972) 885-6322. On a call you decide what to tell us. That usually means your name, a callback number, the address where the work would happen and a description of the issue, such as a chlorine smell, staining on fixtures or a filter that needs changing. We use those details to answer your questions, schedule a visit and keep track of the work done at your home.

How we use and share information

We use what we collect to run the business and serve the people who call us. We do not sell personal information. We may share it with a service provider that helps us operate, such as a website host, or when the law requires it.

Your choices

If you would like us to update or remove the contact details you gave us by phone, give us a call and tell us what you want changed. You can also limit what the website records by adjusting your browser's cookie and privacy settings.

Changes to this policy

We may revise this page if the website or the way we operate changes. The current version is always the one posted here. If any part of it is unclear, a short conversation at (972) 885-6322 gets you a plain answer about how your information is handled.